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OmniChannel partners with Woosmap to Enhance Digital to Physical User Journeys

June 3, 2024

New Partnership Strengthens Omnichannel Customer Journey with Seamless Online-to-Offline Experience

We're thrilled to announce a strategic partnership with Woosmap, a leading geolocation platform designed to enhance digital user journeys through location APIs, SDKs and widgets. This partnership aims to empower businesses in the DACH region (Germany, Austria, and Switzerland) to bridge the gap between online and offline interactions. The collaboration is all about creating a seamless omnichannel experience for customers, ultimately driving more foot traffic and sales for businesses.

Bridging the Digital-to-Physical Gap

By combining Woosmap's advanced geolocation technology with our expertise in omnichannel solutions, we'll provide businesses with powerful tools to:

  • Streamline location discovery: Customers will effortlessly find nearby physical stores through intuitive online maps and store locators.
  • Enhance customer engagement: Woosmap's platform offers features optimized for the DACH region, including features like strong privacy compliance. This fosters trust and encourages customers to visit physical locations.
  • Connect with local audiences: Businesses can leverage the power of omnichannel marketing to target potential customers online and drive them to their physical stores.

Shared Vision for a Frictionless Customer Journey

Woosmap's CEO, Jean-Thomas, echoes this sentiment: "Through a combination of Woosmap’s technology and Omni Channel’s platform, businesses in the DACH region can be empowered to deliver smoother and more enjoyable user experiences. This partnership represents a fusion of expertise and shared values, and we are excited about the possibilities that lie ahead."

As Till, Founder of Omni Channel, states: "This partnership is a natural fit. Woosmap's geolocation solutions perfectly complement our omnichannel platform. Together, we'll provide businesses with the tools they need to deliver exceptional customer experiences across all touchpoints."

The Future of Omnichannel Retail

This collaboration marks a significant step forward in creating a more intuitive and efficient customer journey. By seamlessly integrating geolocation functionalities with our comprehensive omnichannel platform, we'll empower businesses to not only attract customers online but also convert that interest into in-store visits and sales. Stay tuned for exciting developments as we work together to redefine the omnichannel experience for the DACH region.

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